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Please use bank transfer to make payment when possible.

We remain available to contact on 0300 302 0129  option 2

EBSS-AF and AFP-AF Schemes

THE EBSS-AF AND AFP-AF ENERGY RELIEF SCHEMES CLOSED ON THE 31st MAY 2023. FROM THAT DATE THE CONTACT CENTRE HELPLINES WILL NOT ACCEPT ANY NEW APPLICATIONS FOR EITHER SCHEME.


However, applications from corporate appointees using business bank accounts can still apply for the EBSS AF until 16 June, by calling the EBSS AF contact centre helpline on 0808 175 3287. This is the only way for corporate appointees using business bank accounts to apply for the scheme after 31 May.


The contact centre helplines for both schemes will remain open to assist applicants who still have applications being processed or who need assistance with a cancelled or rejected application.

Local authorities will continue to process applications after the schemes have closed to new applications and we expect final payments to all eligible applicants to be completed in the summer.

Any review cases that have been raised by an applicant will also continue to be processed after the schemes close to new applications. Any application that has been incorrectly rejected will be reconsidered by local authorities who will process the claim and, if the application is deemed eligible, will deliver the support into their bank account.

If you have any queries regarding the closure of the EBSS AF, please contact energy.bills.rebate@beis.gov.uk.

If you have any queries regarding the closure of the AFP AF, please contact: Domestic Alternative Fuel Payment domesticAFP@beis.gov.uk

8TH June 2023