The Latest October 2025 Newsletter is available now.

Click on the

link below to read it.

 

IPHAS_Newsletter_October-2025.pdf

The Park Home lifestyle

Many thousands of people across the UK enjoy the many lifestyle benefits of living in a residential caravan, lodge, or park home.

But buying a new home is a big financial commitment. Laws exist to protect buyers, but you must get the right legal documents in place, or you risk losing your money as well as your home.

The information below is designed to help you understand your rights and responsibilities when buying a caravan, lodge or park home you intend to live in.

What’s the difference between a holiday park and a residential park?

Holiday parks and residential parks are completely different.

Holiday parks are designed and built for holiday and leisure purposes.

Residential parks are designed and built for people to live on them.

A holiday park will often have a “reception” where customers can contact the park’s team, as well as communal facilities like toilet and shower blocks, bars, cafés, a shop, children’s play areas, and a swimming pool etc.

A residential park rarely has such facilities and tend to look and feel more like communities or villages because they are designed for living in, not holidays.

Click on this link for more detailed information;

The park home lifestyle

Helpful video guide to buying a park home, holiday caravan or lodge.

Watch our video that highlights some of the things to consider if you are thinking of buying a park home, holiday caravan or lodge.

Produced by the British Holiday and Home Parks Association (BH&HPA), it takes you through the legal differences between buying a park home or holiday caravan, and which agreement you should have in place in order to protect you.

Click on this video for more information;

MEMBERSHIP

Click here to join/renew

Membership of IPHAS is open to all occupiers of a Mobile/Park Home on a protected Residential site in England or Wales. We also welcome applications from other parties interested in the park home lifestyle, and those who support IPHAS aims and objectives.

The ANNUAL MEMBERSHIP fee is £8.00 PER HOME.

However, some parks with a minimum of five households with IPHAS membership, have a BLOCK MEMBERSHIP SCHEME managed by an onsite DISTRIBUTOR. This individual is a volunteer, willing to act as a point of contact between IPHAS and other members onsite.

The ANNUAL FEE for those members forming a BLOCK REGISTRATION is only £6 PER HOME

FEATURED NEWS & INFORMATION

Leasehold Advice
10th June 2025

We are advised that the Leasehold Advisory Service are currently unable to process enquiries relating to park homes as rapidly as they would like. Waiting periods of over 3 weeks have been recorded. IPHAS Advisors are available to assist and to ensure you receive an appropriate response within a few

Read More...
Landmark First
18th March 2025

Landmark First-tier Tribunal Appeal on Utilities Charges Neutral Citation Number: [2024] UKUT 294 (LC) Case No: LC-2024-184, 188, 204 and 205 23rd September 2024 This landmark appeal victory for park home residents across the country concerns the potential payment of administration charges to 3rd party suppliers in respect of smart

Read More...
Tribunals
29th June 2024

Tribunal Tribulations Park home residents who experience issues where they reside, can take the dispute to a First-tier Property. Tribunal. On occasion, this course of action may be recommended by an IPHAS advisor, but we understand that very often when this solution is suggested, the case will go no further.

Read More...

Contact Information;-

IPHAS can be contacted between the hours of 10am and 4pm, Monday to Friday, by telephoning one of the following Telephone Numbers:

MEMBERSHIP – Join/Renew

Tel: 0300 302 0129

Press Option 2.

for Membership Enquiries

membership@iphas.co.uk

For General Information,To Join IPHAS.

To renew membership, To obtain a copy of your certificate, to make a payment or request a  Standing Order form or other payment detail. To update your details on our records.

HOME ADVICE LINE

Tel: 0300 302 0129

Press Option 1.

for Advice Enquiries

advice@iphas.co.uk

Park Home Advice Line for Members Only.

If you require advice please quote your membership number

i.e. IND-ORPTN010  when calling or emailing

Guidance available on issues such as pitch fee reviews, Maintenance concerns, boundary disputes, Other park home related matters.

Message Us



    How can we help? If you require advice you must quote your membership number e.g. IND-ORPTN010

    You can also attach a file if required...


    NB: THE ONLY VALID ADDRESS FOR CORRESPONDENCE WITH IPHAS, INCLUDING SENDING A PAYMENT IS;-

    IPHAS, 7 Poplar Drive, The Elms Retirement Park,

    Torksey, Lincs, LN1 2NW.

    Note – Please do NOT address your correspondence to an individual.

    Advising residents of their rights when dealing with their park owners.

    Our team members are residents who have studied the legislation relating to mobile homes, and work with Government to promote and review changes in that legislation. Our team members have many years’ experiences advising residents of their rights when dealing with their park owners.

    IPHAS is a voluntary organisation offering advice and information to anyone contemplating Mobile/Park Home Living or is already living on a residential mobile home park in England and Wales.